Current Vacancies

We currently have a great opportunity for a Senior Project Worker to join us on a permanent basis. You will assist the Project Manager in the day to day management of a supported housing project for young people aged 16 to 25. You will line manage and motivate Project Workers to meet their objectives and to ensure that all project work undertaken meets the required standard.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. Catalyst wants to remove any barriers for people to enable them to participate equally within the recruitment process. If you require reasonable adjustments, please let us know and we can discuss your requirements for the recruitment process. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have excellent team building skills? Do you have a good understanding of safeguarding and protection from abuse? Are you confident to make and deal with tense and difficult situations when required? If so, this is the perfect role for you! We currently have a great opportunity for a Senior Project Worker to join us on a permanent basis.Do you have what it takes? To succeed in your role as a Senior Project Worker you will: Line manage and motivate Project Workers to meet their objectives Have a strong commitment to the promotion of equality and diversity Present a positive and professional image Have the ability to work under pressure Be able to work some unsocial hours when required Develop and maintain good relationships with external agenciesThe UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an Enhanced DBS check and will require a full driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Senior Project Worker, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

We are looking for an experienced Gardener who can provide an effective, responsive and pro-active customer focused grounds maintenance service that is of a consistently high standard.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. Catalyst wants to remove any barriers for people to enable them to participate equally within the recruitment process. If you require reasonable adjustments, please let us know and we can discuss your requirements for the recruitment process. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have knowledge of Estate ground maintenance and experience of using the following: petrol mowers, long and short hedge cutters, strimmer, mowers and basic hand tools? Do you have a keen eye for perfectionism and customer service skills? Can you organise your own workload with minimal supervision? If so, this is the perfect role for you! We currently have a great opportunity for a Gardener to join us on a permanent basis. Do you have what it takes? To succeed in your role as a Gardener you will: Be physically able to carry out moderate to strenuous manual work Have excellent customer service skills and the ability to communicate effectively with residents and colleagues. Have a basic knowledge and understanding of health and safety regulations in relation to the environmental services as defined by the organisation. Hold a valid driving licence and have the ability to drive company vehicles as and when required. Be able to work in adverse weather conditions. PA1 & PA6a pesticide certificates are preferred. Have ride-on mower experience.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to a Basic DBS check and will require a full driving licence.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Gardener, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

We are looking for an experienced Project Worker – Supported Housing to assist the Scheme Manager to deliver a support service for vulnerable people, primarily with mental health issues.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. Catalyst wants to remove any barriers for people to enable them to participate equally within the recruitment process. If you require reasonable adjustments, please let us know and we can discuss your requirements for the recruitment process. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Are you an excellent written and verbal communicator? Do you have a positive attitude with a proactive, enthusiastic, and flexible approach? Have you got experience working in a community-based support role?If so, this is the perfect role for you! We currently have a great opportunity for a Project Worker – Supported Housing to join us on a permanent basisDo you have what it takes? To succeed in your role as a Project Worker – Supported Housing you will: Have excellent time management skills Have the ability to work on own initiative with minimal supervision Discreet, especially in matters of a confidential nature Good problem solving and prioritisation skills Experience of working with vulnerable people, particularly those with mental ill healthThe UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an Enhanced DBS check and will require a full driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Project Worker – Supported Housing, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for an experienced Customer Contact Advisor to deliver exceptional customer service and support to Catalyst’s external and internal customers at all times. Provide a range of 1-2-1 customer service through multiple digital channels for customers of all tenures. Provides first tier expertise across the entire range of core housing services including maintenance, allocations, service charges, environmental service, income and tenancy related matters. About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have experience supporting a team in providing excellent housing and estate management service across a range of digital channels? Do you have excellent attention to detail, ensuring accurate information and advice is given to customers? Do you acquire highly developed questioning and listening skills and an ability to communicate with empathy and clarity both by phone and across a range of digital platforms? If so, this is the perfect role for you! We currently have a great opportunity for a Customer Contact Advisor to join us on a Permanent basis. Do you have what it takes? To succeed in your role as a Customer Contact Advisor you will: Have exemplary telephone manner, comfortable using various social media platforms and the ability to quickly tune into customers’ needs Be comfortable working in a fast paced and target driven environment and able to meet targets and deadlines whilst working under daily pressure. Have experience of dealing with difficult customers and is able to maintain a professional approach to resolving their concerns/meeting their needs.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to a Basic DBS check and will require a full driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Customer Contact Advisor, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a Gas Engineer to join us on a permanent basis. We’re looking for an experienced and committed individual to complete gas maintenance activities including installations, breakdowns and servicing (as applicable) to a high standard and in line with legislation whilst delivering high levels of customer satisfactionAbout us Connect Property Services Limited is our wholly owned subsidiary of Catalyst Housing Limited, offering a full range of repairs and maintenance services to Catalyst customers’ homes, across Bedfordshire, Buckinghamshire, Cambridgeshire, Hertfordshire, Northamptonshire and West London.Catalyst Housing Limited are one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Catalyst wants to remove any barriers for people to enable them to participate equally within the recruitment process. If you require reasonable adjustments, please let us know and we can discuss your requirements for the recruitment process. Our purpose Our purpose at Catalyst is ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Are you competent in central heating control wiring in line with Part P regulations? Do you have experience in installing different types and makes of boilers? Are you totally committed to delivering excellent customer experience? If so, this is the perfect role for you! We currently have a great opportunity for a Gas Engineer to join us on a permanent basis. Do you have what it takes? To succeed in your role as a Gas Engineer you will: Ensure all work is carried out within the allocated time frame to a high standard and quality and communicate progress to colleagues Any contraventions to Gas Safety Regulations to be reported to your line manager and documented Ensure all works carried out comply with current Gas Safe (installation and use) Regulations, Health & Safety, environmental and relevant legislations Comply & adhere to all Health and Safety regulations including PPE, COSHH, and RAMS Conduct yourself appropriately, ensure the corporate code of conduct & brand guidelines are adhered to (i.e. punctuality, clean vehicle, uniforms and site appearance) Maintain appropriate van stock and ensure orders are placed with suppliers and comply with the group specifications Ensure you maintain accurate job records in line with company and legislative requirements To comply with company policies, procedures and standards Be available for the Out of Hours (OOH) standby cover Possess all the necessary qualifications as set out in the role profile The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates 22 days paid annual leave and will accrue an additional day of annual leave based on length of service A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 5% by us Hundreds of exclusive discounts and freebies from the UK’s biggest brandsTo find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Gas Engineer please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

As a Project Worker you will play an active role in delivering our support service to young people. You’ll primarily be working with young people aged 16 to 25 in Hertfordshire, preparing to live independently once they leave the project. About us?We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people.Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: · Do you have previous experience of working in a similar role or the passion and desire to work with vulnerable and complex young people? · Do you have good IT skills and the ability to manage a complex caseload? · Are you a strong communicator with excellent people skills? If so, this is the perfect role for you! We currently have a great opportunity for a Project Worker to join us on a permanent and part-time basis.Do you have what it takes?To succeed in your role as a Project Worker you will: · Work closely with your Senior Project Worker and a range of external agencies in engaging young people in their support programme and achieving their goals. · Plan and deliver fun and meaningful activities for young people living at the project, whilst adhering to safeguarding and health and safety procedures. · Keep the project clean and tidy and closely monitor rent accounts and follow the projects arrears procedure. · Bring a discreet and sensitive approach with strong professional boundaries and be able to confidently deal with tense and difficult situations. · Commit to some unsociable hours and night work. · Have an understanding of safeguarding and knowledge of the benefit system (not essential). The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an enhanced DBS check and will require a driving licence and access to a vehicle.Additional DocumentsView the full Role ProfileView the Shift RotaView the Catalyst Privacy Statement The benefitsWe’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below:· Competitive salaries that are benchmarked regularly against current market rates · Up to 27 days paid annual leave up, to a maximum of 30 days· Two additional paid volunteering days each year· A generous salary sacrifice pension scheme: matching a contribution of 3-5% of your monthly salary with up to another 9% by us· Flexible and agile working· Learning and development programme where we invest in your personal development and training as soon as you start work with usTo find out more, have a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply?To be considered for the role of Project Worker, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement which evidences how you meet what we are looking for above.

We are looking for a Senior New Homes Officer to join us on a 12 -month fixed term contract basis. We’re looking for an experienced individual to develop and deliver robust, informative Home Demonstrations for all New Homes residents as part of an efficient and customer focused Aftercare service that will aim to maximise customer satisfaction across all tenuresAbout us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. Catalyst wants to remove any barriers for people to enable them to participate equally within the recruitment process. If you require reasonable adjustments, please let us know and we can discuss your requirements for the recruitment process. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have knowledge of New Homes construction and defect resolution? Do you possess excellent customer service skills? Are you capable of working as part of a large, multi-disciplinary team across a large business? Do you have a minimum of 3 years’ experience in Customer Care / Aftercare experience? If so, this is the perfect role for you! We currently have a great opportunity for a Senior New Homes Officer to join us on a 12 -month fixed term contract.Do you have what it takes? To succeed in your role as a Senior New Homes Officer you will: Be able to work effectively both within a team or independently – there are elements of lone working within this role. Be a creative thinker in problem solving and demonstrable ability to deal with a wide range of customers and negotiate / troubleshoot outcomes that can provide solutions for all parties. Have good IT skills in all main Microsoft Software and ability to easily pick up the use of new systems – experience with Orchard desirable but not essential.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to a Basic DBS check and will require a full driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Senior New Homes Officer, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a HR professional to partner with our colleagues across the business and provide exceptional support throughout the colleague life cycle, with particular focus on ER and performance management.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. Catalyst wants to remove any barriers for people to enable them to participate equally within the recruitment process. If you require reasonable adjustments, please let us know and we can discuss your requirements for the recruitment process. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have a strong HR generalist background and solid knowledge of employment law? Have you got experience dealing with high volumes of ER case work? Are you a confident and passionate team member who is consistent and methodical in their approach to their work? If so, this is the perfect role for you! We currently have a great opportunity for a HR Advisor to join us on a 12-month Fixed Term basis. Do you have what it takes? To succeed in your role as a HR Advisor you will: Develop and maintain a solid understanding of Catalyst’s various business areas to provide proactive support and advice to colleagues and managers. Assist colleagues across all aspects of generalist HR work including absence, disciplinaries, grievance, performance management and restructures. Be the subject matter expert on all family friendly policies, managing all cases proactively and ensuring compliance with policy and legislation. Responsible for designing, delivering and maintaining templates for all relevant HR processes including end-to-end activities relating to all ER cases. Work in partnership with colleagues across the People and Culture directorate to ensure the highest standard of service to the business.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role may require occasional travel to our main offices in London and Bedfordshire.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of HR Advisor, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a qualified Plumber, ideally with experience of working within Social Housing, to complete various activities including repairs, diagnostics and replacements to a high standard and in line with company standards. About usConnect Property Services Limited is our wholly owned subsidiary of Catalyst Housing Limited, offering a full range of repairs and maintenance services to Catalyst customers’ homes, across Bedfordshire, Buckinghamshire, Cambridgeshire, Hertfordshire, Northamptonshire and West London. Catalyst Housing Limited are one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties.We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people.Our purposeOur purpose at Catalyst is ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities.What we’re looking for: Are you a qualified Plumber with previous experience of working in Social Housing? Do you have a commitment to providing great customer service? Can you work under your own initiative and take ownership of issues/problems, seeing them through to a satisfactory conclusion? If so, this is the perfect role for you!We currently have a great opportunity for a Plumber to join us on a permanent basis.Do you have what it takes?To succeed in your role as a Plumber, you will: Ensure all work is carried out within the allocated time frame to a high standard and quality and communicate progress to colleagues. Comply and adhere to all Health & Safety regulations including PPE, COSHH and RAMS. Ensure you maintain accurate job records in line with company and legislative requirements. Work with Asbestos and be willing to undertake asbestos training including face fit. Have knowledge of manual handling, ladder safety, working at height, abrasive wheels, first aid, health and safety. Be respectful to customers, neighbours, homes and personal items. Hold relevant qualifications including: NVQ level 2/3 Plumbing, C&G 6189: Plumbing and Domestic Heating, C&G 3345: Water Regulations & Unvented Water, CSCS or equivalent, Part P Electrical. This role is subject to a Basic DBS check and will require a full, clean driving licence. The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too!Additional DocumentsView the full Role ProfileView the Catalyst Privacy StatementThe benefitsWe’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates 22 days paid annual leave and will accrue an additional day of annual leave based on length of service A generous salary sacrifice pension scheme: matching a contribution of 3-5% of your monthly salary with up to another 5% by us Hundreds of exclusive discounts and freebies from the UK’s biggest brands To find out more, take a look at our benefits page-https://careers.chg.org.uk/catalyst-benefits/Ready to apply?To be considered for the role of Plumber, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

We are looking for Customer Wellbeing Specialists across London and Greater London to provide holistic person centred advice services that make customers feel empowered and enhances their financial, mental, physical and emotional wellbeing.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: · Can you demonstrate the ability to deliver a community outreach advice and wellbeing service that provides customer direct support?· Do you have a demonstrable track record of delivering excellent customer service, delivering tangible outcomes for a diverse range of customers?· Do you have excellent communication skills and the ability to build effective relationships?If so, this is the perfect role for you! We currently have a great opportunity for a Customer Wellbeing Specialist to join us on a permanent basis.Do you have what it takes? To succeed in your role as a Customer Wellbeing Specialist you will: · Maintain effective relationships with internal and external customers and stakeholders, by being visible, engaged and present at all times.· Deliver an excellent customer service to all internal and external customers by being the first point of contact for all matters related to the Communities team utilising the outreach process.· Provide customers with excellent advice that is timely and accurate by maintaining effective partnerships and referral routes with a wide range of statutory and voluntary sector organisations.· Collaborate with colleagues across all other customer facing teams, in particular Allocations, Customer Service Centre, Estates, Income, Neighbourhoods and Repairs to ensure early referrals of customers facing vulnerable circumstances· Utilise your knowledge of welfare benefits, legislation, and regulatory standards to support the Team Leader in ensuring Advice Services are efficient, effective, and legally compliant. The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an enhanced DBS check and requires a full, clean driving licence. This is a mobile role and you will be working on our estates with our customers requiring regular travel to several locations, both in and outside of London.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: · Competitive salaries that are benchmarked regularly against current market rates · Up to 27 days paid annual leave up, to a maximum of 30 days · Two additional paid volunteering days each year · A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us · Flexible and agile working · Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Customer Wellbeing Specialist, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for an experienced Customer Contact Advisor to deliver exceptional customer service and support to Catalyst’s external and internal customers at all times. Provide a range of 1-2-1 customer service through multiple digital channels for customers of all tenures. Provides first tier expertise across the entire range of core housing services including maintenance, allocations, service charges, environmental service, income and tenancy related matters. About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have experience supporting a team in providing excellent housing and estate management service across a range of digital channels? Do you have excellent attention to detail, ensuring accurate information and advice is given to customers? Do you acquire highly developed questioning and listening skills and an ability to communicate with empathy and clarity both by phone and across a range of digital platforms? If so, this is the perfect role for you! We currently have a great opportunity for a Customer Contact Advisor to join us on a Permanent basis. Do you have what it takes? To succeed in your role as a Customer Contact Advisor you will: Have exemplary telephone manner, comfortable using various social media platforms and the ability to quickly tune into customers’ needs Be comfortable working in a fast paced and target driven environment and able to meet targets and deadlines whilst working under daily pressure. Have experience of dealing with difficult customers and is able to maintain a professional approach to resolving their concerns/meeting their needs.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to a Basic DBS check and will require a full driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Customer Contact Advisor, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for an experienced Project worker to assist the scheme manager to deliver a support service for vulnerable people, primarily with mental health issues.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. Catalyst wants to remove any barriers for people to enable them to participate equally within the recruitment process. If you require reasonable adjustments, please let us know and we can discuss your requirements for the recruitment process. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Are you an excellent written and verbal communicator? Do you have a positive attitude with a proactive, enthusiastic, and flexible approach? Have you got experience working in a community-based support role?If so, this is the perfect role for you! We currently have a great opportunity for a Project Worker to join us on a permanent basisDo you have what it takes? To succeed in your role as a Project Worker you will: Have excellent time management skills Have the ability to work on own initiative with minimal supervision Discreet, especially in matters of a confidential nature Good problem solving and prioritisation skills Experience of working with vulnerable people, particularly those with mental ill healthThe UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an Enhanced DBS check and will require a full driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Project Worker, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

We are looking for an individual with provide administrative support in the Communities team supporting the delivery of community programmes, advice and wellbeing, community facilities and services.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. Catalyst wants to remove any barriers for people to enable them to participate equally within the recruitment process. If you require reasonable adjustments, please let us know and we can discuss your requirements for the recruitment process. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have a demonstrable track record of delivering excellent customer service? Do you have good communication skills? Do you have demonstrable experience in a similar role, or in an administrative position? If so, this is the perfect role for you! We currently have a great opportunity for a Communities Assistant to join us on a permanent basis. Do you have what it takes? To succeed in your role as a Communities Assistant you will: Provide excellent customer service to customers and colleagues acting as the first point ofcontact; responding to incoming calls and emails Support Senior Management to maintain effective relationships with internal and externalcustomers by scheduling calendar appointments and minuting meetings when requested. Support the successful delivery of community programmes by supporting events and activities,assisting with project planning and evaluation and updating customer records in accordancewith data protection regulations. Maintain up to date and accurate information across all administrative areas, including registers,by being prompt, proactive and accountable. Meet and greet potential hirers and visitors to community centres providing excellent customerservice representing Catalyst. Liaise with nominated keyholders to provide access to community centres for routine testingcarried out by contractors and visits from potential hirers.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to a Enhanced DBS check and will require a full driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Communities Assistant, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a customer wellbeing specialist to deliver a proactive and inclusive advice service offering customers and colleagues a range of information, advice and guidance remotely over the phone and online.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. Catalyst wants to remove any barriers for people to enable them to participate equally within the recruitment process. If you require reasonable adjustments, please let us know and we can discuss your requirements for the recruitment process. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have a solid knowledge of welfare benefits and delivering excellent advice services over the phone and online? Do you have experience in assessing customer needs and putting support in place? Are you empathetic and able to deliver a person-centred service to customers? If so, this is the perfect role for you! We currently have a great opportunity for a Customer Wellbeing Specialist (Short Term Support)to join us on a permanent basis. Do you have what it takes? To succeed in your role as a Customer Wellbeing Specialist (Short Term Support) you will: Deliver an excellent customer service to all internal and external customers by being the first point of contact for all matters related to the Communities team utilising the short term support process. Provide customers with excellent advice that is timely and accurate by maintaining effective partnerships and referral routes with a wide range of statutory and voluntary sector organisations. Collaborate with colleagues across all other customer facing teams, in particular Allocations, Customer Service Centre, Estates, Income, Neighbourhoods and Repairs to ensure early referrals of customers facing vulnerable circumstances. Deliver an effective remote service to customer that maximises positive outcomes (for the customer and Catalyst) by undertaking affordability checks for new customers, targeting early tenancy support and income maximisation services by partnering with the Allocations and Income teams, in line with relevant policies and procedures. Maximise our customers incomes and ability to sustain their tenancies through securing Universal credit, housing benefit and discretionary housing payments. Use your knowledge of welfare benefits, legislation and regulatory standards to support your team and manager in ensuring Advice Services are efficient, effective, and legally compliant.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an Enhanced DBS check.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Customer Wellbeing Specialist (Short Term Support), please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a Quality Assurance Lead to lead the delivery of a quality assurance function across all operational teams by using analysis and insight mechanisms by working closely with the senior management and Customer Insight teams.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. Catalyst wants to remove any barriers for people to enable them to participate equally within the recruitment process. If you require reasonable adjustments, please let us know and we can discuss your requirements for the recruitment process. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have demonstrable and up to date knowledge in best practice customer service standards? Do you have demonstrable experience of devising and managing projects from inception to conclusion? Do you have excellent interpersonal and communication skills both written and oral?If so, this is the perfect role for you! We currently have a great opportunity for a Quality Assurance Lead to join us on a permanent basis.Do you have what it takes? To succeed in your role as a Quality Assurance Lead you will: Develop front-line staff within housing operations by identifying training needs, addressing compliance concerns and plugging knowledge gaps Seek and identify innovative new opportunities that are intelligence led by analysing customer feedback, census data and emerging new areas of operation Contribute to customer satisfaction targets by developing action plans for operational teams designing coaching materials and methods that meet recognised learning styles and specific roles. Develop and maintain evaluation scorecards and guidelines where necessary. Drive continuous improvement across the Customer Services teams by regularly attending team meetings, sharing learnings and creating innovative solutions. The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to a basic DBS check.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Quality Assurance Lead, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

As a Multi Trader within Connect Property Services, your focus will be to complete multi-skilled activities such as: carpentry, plumbing, plastering, tiling, bricklaying and decorating (as applicable) to a high standard and in line with company standards and specification whilst delivering high levels of customer satisfaction.About us Connect Property Services Limited is our wholly owned subsidiary of Catalyst Housing Limited, offering a full range of repairs and maintenance services to Catalyst customers’ homes, across Bedfordshire, Buckinghamshire, Cambridgeshire, Hertfordshire, Northamptonshire and West London.Catalyst Housing Limited are one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have previous Multi Trade experience? Are you able to work on your own initiative, taking ownership of issues/problems and seeing them through to a satisfactory conclusion? Are you qualified in the following: NVQ level 2/3 Carpentry, NVQ level 2/3 Plumbing, C&G 6219-07: Multi-skills? If so, this is the perfect role for you! We currently have a great opportunity for a Multi Trader to join us on a permanent basis. Do you have what it takes? To succeed in your role as a Multi Trader you will: Ensure all work is carried out within the allocated time frame and to a high standard and quality. Comply and adhere to all Health & Safety regulations including PPE, COSHH and RAMS. Conduct yourself appropriately, ensuring the corporate code of conduct and brand guidelines are adhered to. Maintain appropriate van stock and ensure orders are placed with suppliers Ensure you maintain accurate job records and communicate all progress to colleagues. Be available for out of hours standby cover Have an awareness of manual handling, ladder safety, working at height, abrasive wheels, first aid, health and safety, electrical and gas regulations.This role is subject to a basic DBS check and will require a full driving licence.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates 22 days paid annual leave and will accrue an additional day of annual leave based on length of service A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 5% by us Hundreds of exclusive discounts and freebies from the UK’s biggest brandsTo find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Multi Trader, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

As a Bank Project Worker, you will assist in the day to day running of a supported housing project for young people aged 16 to 25.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. Catalyst wants to remove any barriers for people to enable them to participate equally within the recruitment process. If you require reasonable adjustments, please let us know and we can discuss your requirements for the recruitment process. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have previous experience of working in a similar role or the passion and desire to work with vulnerable and complex people? Do you have good IT skills and the ability to manage complex cases? Are you a strong communicator with excellent people skills? If so, this is the perfect role for you! We currently have a great opportunity for a Bank Project Worker to join us on a casual bank basis.Do you have what it takes? To succeed in your role as a Bank Project Worker you will: Manage the missing procedure for all residents as required. Respond appropriately in an emergency situation and contact the on-call manager if required. Adhere to the projects safeguarding and protection from abuse procedure. Help to keep the project clean and tidy at all times as well as clean empty rooms when necessary. Bring a discreet and sensitive approach with strong professional boundaries and be able to confidently deal with tense and difficult situations. Commit to working overnight and unsociable hours. Have an understanding of safeguarding and knowledge of the benefit system (not essential) This is a Relief position, which means you will not have fixed hours or shifts; you will be required to support during busy periods, holidays and to cover absence therefore you must have the ability to be flexible and be willing to work unsocial hours. The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an enhanced DBS check and will require a full driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Bank Project Worker, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.