Current Vacancies

We are currently advertising for the above role internally. This position is a Permanent and full-time opportunity.At Catalyst we build more than homes, we build communities. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity.You’ll deliver values-driven service to your internal and external customers, by seeking to understand fully your customers’ needs, identifying and working to remove pain points, and always doing what you say you will.What we’re looking for: Are you able to demonstrate knowledge of accounting processes relating to service charges with a sound knowledge of Service Charge Legislation and best practice? Are you able to work collaboratively within a larger section/department across service areas? Do you hold a Professional qualification e.g. CIH, IRPM or considerable experience in service charge settings within an Registered Provider environment? If so, this is the perfect role for you! We currently have a great opportunity for a Service Charge Specialist to join us on a Permanent basis. We’re looking for experienced Specialist who will deliver all aspects of service charges for a patch with the support of the Service Charge Area Manager to ensure the integrity of rents/service charges. This includes a responsibility for ensuring that the rent review and service charge estimates, and the summaries of expenditure are accurate and transparent. To provide guidance and advice to colleagues on rents, service charges and general managementDo you have what it takes? To succeed in your role as Service Charge Specialist you will: Be able to carry out functions in a cost effective, sensitive, compliant, responsive and transparent way. High level of literacy, communication and numeracy skills using IT systems. Be Personable, pro-active, professional and able to demonstrate full commitment to exceptional customer care and service in all activities.This role is subject to a basic DBS check and will require a full driving licence and access to a vehicleFor further information, please contact the recruiting manager Reventi Jesani.Ready to apply? To be considered for the role of Service Charge Specialist, please click on the ‘Apply Now’ button and submit both your CV and a supporting statement in one document.Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants.Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms & Conditions, and are successful in your application, you will automatically be transferred to the New Catalyst Terms & Conditions.

As a Project Worker you will play an active role in delivering our support service to young people. You’ll primarily be working with young people aged 16 to 25 in Hertfordshire, preparing to live independently once they leave the project.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have previous experience of working in a similar role or the passion and desire to work with vulnerable and complex young people? Do you have good IT skills and the ability to manage a complex caseload? Are you a strong communicator with excellent people skills? If so, this is the perfect role for you! We currently have a great opportunity for a Project Worker to join us on a 12-months Fixed Term Contract and part-time basis. Do you have what it takes? To succeed in your role as a Project Worker you will: Work closely with your Senior Project Worker and a range of external agencies in engaging young people in their support programme and achieving their goals. Plan and deliver fun and meaningful activities for young people living at the project, whilst adhering to safeguarding and health and safety procedures. Keep the project clean and tidy and closely monitor rent accounts and follow the projects arrears procedure. Bring a discreet and sensitive approach with strong professional boundaries and be able to confidently deal with tense and difficult situations. Commit to some unsociable hours and night work. Have an understanding of safeguarding and knowledge of the benefit system (not essential).The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an enhanced DBS check.Additional Documents View the full Role Profile View the Shift RotaView the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Project Worker, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement which evidences how you meet what we are looking for above.

As a Project Worker you will play an active role in delivering our support service to young people. You’ll primarily be working with young people aged 16 to 25 in Hertfordshire, preparing to live independently once they leave the project.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have previous experience of working in a similar role or the passion and desire to work with vulnerable and complex young people? Do you have good IT skills and the ability to manage a complex caseload? Are you a strong communicator with excellent people skills? If so, this is the perfect role for you! We currently have a great opportunity for a Project Worker to join us on a permanent and part-time basis. Do you have what it takes? To succeed in your role as a Project Worker you will: Work closely with your Senior Project Worker and a range of external agencies in engaging young people in their support programme and achieving their goals. Plan and deliver fun and meaningful activities for young people living at the project, whilst adhering to safeguarding and health and safety procedures. Keep the project clean and tidy and closely monitor rent accounts and follow the projects arrears procedure. Bring a discreet and sensitive approach with strong professional boundaries and be able to confidently deal with tense and difficult situations. Commit to working overnight and unsociable hours on a rota basis. Have an understanding of safeguarding and knowledge of the benefit system (not essential).The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an enhanced DBS check.Additional Documents View the full Role Profile View the Shift RotaView the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Project Worker, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement which evidences how you meet what we are looking for above.

As a Project Worker you will play an active role in delivering our support service to young people. You’ll primarily be working with young people aged 16 to 25 in Hertfordshire, preparing to live independently once they leave the project.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have previous experience of working in a similar role or the passion and desire to work with vulnerable and complex young people? Do you have good IT skills and the ability to manage a complex caseload? Are you a strong communicator with excellent people skills? If so, this is the perfect role for you! We currently have a great opportunity for a Project Worker to join us on a permanent and part-time basis. Do you have what it takes? To succeed in your role as a Project Worker you will: Work closely with your Senior Project Worker and a range of external agencies in engaging young people in their support programme and achieving their goals. Plan and deliver fun and meaningful activities for young people living at the project, whilst adhering to safeguarding and health and safety procedures. Keep the project clean and tidy and closely monitor rent accounts and follow the projects arrears procedure. Bring a discreet and sensitive approach with strong professional boundaries and be able to confidently deal with tense and difficult situations. Commit to working overnight and unsociable hours on a rota basis. Have an understanding of safeguarding and knowledge of the benefit system (not essential).The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an enhanced DBS check.Additional Documents View the full Role Profile View the Catalyst Privacy Statement View the Shift RotaThe benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Project Worker, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

As a Project Worker you will play an active role in delivering our support service to young people. You’ll primarily be working with young people aged 16 to 25 in Hertfordshire, preparing to live independently once they leave the project.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have previous experience of working in a similar role or the passion and desire to work with vulnerable and complex young people? Do you have good IT skills and the ability to manage a complex caseload? Are you a strong communicator with excellent people skills? If so, this is the perfect role for you! We currently have a great opportunity for a Project Worker to join us on a permanent and part-time basis. Do you have what it takes? To succeed in your role as a Project Worker you will: Work closely with your Senior Project Worker and a range of external agencies in engaging young people in their support programme and achieving their goals. Plan and deliver fun and meaningful activities for young people living at the project, whilst adhering to safeguarding and health and safety procedures. Keep the project clean and tidy and closely monitor rent accounts and follow the projects arrears procedure. Bring a discreet and sensitive approach with strong professional boundaries and be able to confidently deal with tense and difficult situations. Commit to working overnight and unsociable hours on a rota basis. Have an understanding of safeguarding and knowledge of the benefit system (not essential).The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an Enhanced DBS check and requires a full driving licence and use of a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Project Worker, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a Supervisor – Voids to ensure that we achieve efficient turnaround of void properties to company standards through the pro-active management of colleagues, contractor and suppliers.About us Connect Property Services Limited is our wholly owned subsidiary of Catalyst Housing Limited, offering a full range of repairs and maintenance services to Catalyst customers’ homes, across Bedfordshire, Buckinghamshire, Cambridgeshire, Hertfordshire, Northamptonshire and West London.Catalyst Housing Limited are one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have a minimum of 5 years’ experience of working in a similar role within Property Maintenance? Are you a strong communicator with a good all round trade knowledge? Do you hold an NVQ Level 2/3 in a relevant trade? If so, this is the perfect role for you! We currently have a great opportunity for a Supervisor - Voids to join us on a permanent basis. Do you have what it takes? To succeed in your role as a Supervisor - Voids you will: Proactively manage operatives, ensuring adherence to all company policies, procedures and standards. Have an organised approach and manage your time effectively and efficiently. Take ownership of issues/problems and personally see them through to delivery. Have an understanding of NHF Schedule of Rates. Have good management skills and be able to promote team working and good morale. Ensure all materials, equipment and time required are available to achieve a successful first-time fix and reduce follow on works. Be available for inclusion in the out of hours rota.This role is subject to a Basic DBS check and will require a full driving licence and access to a vehicle.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates 25 days paid annual leave and will accrue an additional day of annual leave based on length of service A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 5% by us Hundreds of exclusive discounts and freebies from the UK’s biggest brandsTo find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Supervisor – Voids, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

As a Project Worker you will play an active role in delivering our support service to young people. You’ll primarily be working with young people aged 16 to 25 in Hertfordshire, preparing to live independently once they leave the project.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have previous experience of working in a similar role or the passion and desire to work with vulnerable and complex young people? Do you have good IT skills and the ability to manage a complex caseload? Are you a strong communicator with excellent people skills? If so, this is the perfect role for you! We currently have a great opportunity for a Project Worker to join us on a permanent and part-time basis. Do you have what it takes? To succeed in your role as a Project Worker you will: Work closely with your Senior Project Worker and a range of external agencies in engaging young people in their support programme and achieving their goals. Plan and deliver fun and meaningful activities for young people living at the project, whilst adhering to safeguarding and health and safety procedures. Keep the project clean and tidy and closely monitor rent accounts and follow the projects arrears procedure. Bring a discreet and sensitive approach with strong professional boundaries and be able to confidently deal with tense and difficult situations. Commit to working overnight and unsociable hours on a rota basis. Have an understanding of safeguarding and knowledge of the benefit system (not essential).The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an enhanced DBS check.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Project Worker, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

Location: EalingSalary: Up to £55,000Contract Type: Fixed TermWeekly Hours: Mon - Fri, 9:00 - 17:00Closing Date: Tuesday 02 November 2021

We are looking for an experienced Building Service Engineer with a background in Asbestsos surveying/repairs and removal programme as well as compliance activities across Social housing.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have experience of running an asbestos programme? Do you hold a technical qualification in gas safety or mechanical building services engineering or equivalent knowledge and experience? Do you have experience of working within the social housing and/or construction sector? Are you experienced in managing key stakeholders including customers and contractors? If so, this is the perfect role for you! We currently have a great opportunity for a Building Services Engineer to join us on a Permanent basis. Do you have what it takes? To succeed in your role as a Building Services Engineer you will: Have experience of working within the social housing and/or construction sector Have excellent communication skills. Have strong IT skills and are proficient in the use of Microsoft Office applications including Word and Excel The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to a Basic DBS check and will require a full driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Building Services Engineer, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

In this role, you will have overall responsibility for the day-to-day housing management and services of a part rented/part shared ownership scheme comprising of on-site leisure and community facilities.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have experience of working with older/vulnerable people within mixed tenure extra care or retirement schemes? Do you have experience in scheme housing management? Are you a confident communicator with excellent interpersonal and customer service skills? If so, this is the perfect role for you! We currently have a great opportunity for a Scheme Manager to join us on a permanent basis. Do you have what it takes? To succeed in your role as a Scheme Manager you will: Oversee the day-to-day delivery of the housing management service. Monitor budget and assist with service charges. Report and monitor repairs and manage onsite contractors. Carry out health & safety checks ensuring compliance with our policies and procedures. Work with the Residents Form and signpost customers for support Have good IT knowledge, be highly organised and able to build positive customer and stakeholder relationships. Adopt a resilient, calm, and can-do to attitude to your work.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an enhanced DBS check and will require a full driving licence and access to a vehicle.Additional Documents View the full Role ProfileView the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days View the full Role Profile Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Scheme Manager, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a Customer Resolution Expert to join us to co-ordinate, resolve and respond to Catalyst customer complaints. You will be part of the team that turns complaint resolution to a great experience for our customers!About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have outstanding communication abilities to inform and influence at all levels? Do you have experience of dealing with complex cases, maintaining resilience and an innovative approach to resolving customer queries? Are you commercially minded and looking for opportunities to reduce costs and add value?If so, this is the perfect role for you! We currently have a great opportunity for a Customer Resolution Expert to join us on a 12 month Fixed Term basis. Do you have what it takes? To succeed in your role as a Customer Resolution Expert you will: Communicate with empathy and clarity both by phone and in writing. Focus on the solutions, demonstrate a can-do attitude, challenge the status quos and think outside the box to delight the customers where appropriate Seek to understand fully your customers’ needs by really listening so that you remove pain points and find the best and fair outcome for the customer Demonstrate great team spirit and encourage constructive feedback within the team, be the critical friend at times Interpret a range of information, analyse complex data and propose solutions Have outstanding verbal, written skillsThis role is subject to a basic DBS check.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Customer Resolution Expert please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a Community Investment Coordinator to implement a place-based community investment offer in regeneration neighbourhoods (including Dee Park - Reading and The Leys - Oxford) and areas being targeted for growth across the Oxford-Cambridge Arc delivering our commitment to our social purpose and creating communities people love.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have in-depth knowledge and demonstrable experience of a wide range of community investment areas? Do you have demonstrable experience of programme design and delivery to address a wide range of social issues and community priorities in mixed tenure neighbourhoods? Do you have excellent networking, partnership development and relationship management skills?If so, this is the perfect role for you! We currently have a great opportunity for a Community Investment Coordinator to join us on a permanent basis.Do you have what it takes? To succeed in your role as a Community Investment Coordinator you will: Coordinate the design and delivery of the Catalyst Communities service offer in regeneration areas in Counties ensuring commitments set out in development agreements are met. Use community insight, data and customer feedback to plan and deliver place-based community resilience and recovery plans that bridge socio-economic and physical regeneration. Work in partnership with local people, community partners and statutory agencies to enable community-led action around local issues and priorities. Develop and maintain effective partnerships with both statutory and voluntary agencies (including health forums, neighbourhood policing teams, schools, youth groups and community groups) to coordinate delivery and maximise impact for customers and communities. Attend and be engaged in local forum, resident groups and network meetings to build productive relationships and raise Catalyst’s profile locally.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an Enhanced DBS check and will require a full, clean driving licence as the role requires travel regularly to a number of locations.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Community Investment Coordinator, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a Customer Wellbeing Team Leader to manage a mobile advice service offering customers range of information, advice and guidance locally in their homes and neighbourhoods.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have a demonstrable track record in delivering excellent customer service, delivering tangible outcomes for a diverse range of customers? Do you have exceptional communication skills which can enable you to inform and influence your team? Are you able to build good working relationships with external stakeholders, and represent the organisation positively?If so, this is the perfect role for you! We currently have a great opportunity for a Customer Wellbeing Team Leader to join us on a permanent basis.Do you have what it takes? To succeed in your role as a Customer Wellbeing Team Leader you will: Develop and maintain effective relationships with internal and external customers and stakeholders, by being visible, always engaged, and present. Support in creating a culture of excellent customer service to all customer internal and external by ensuring the team is the first point of contact for all matters related to the Communities team utilising the outreach process. Establish and maintain effective partnerships and referral routes with a wide range of statutory and voluntary sector organisations to support the team in providing customers with the correct advice and support in a timely manner Utilise your knowledge of welfare benefits, legislation and regulatory standards to support your manager in ensuring Advice Services are efficient, effective, and legally compliant. Establish processes to ensure customers engage with ongoing community and wellbeing programmes to reduce the need for advice services in the future.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an Enhanced DBS check and will require a full, clean driving licence. This is a mobile role and you will be working on our estates with your team and our customers requiring regular travel to several locations, both in and outside of London.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Customer Wellbeing Team Leader, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a Customer Wellbeing Specialist to provide holistic person centred advice services that make customers feel empowered and enhances their financial, mental, physical and emotional wellbeing.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: · Can you demonstrate the ability to deliver a community outreach advice and wellbeing service that provides customer direct support?· Do you have a demonstrable track record of delivering excellent customer service, delivering tangible outcomes for a diverse range of customers?· Do you have excellent communication skills and the ability to build effective relationships?If so, this is the perfect role for you! We currently have a great opportunity for a Customer Wellbeing Specialist to join us on a permanent basis.Do you have what it takes? To succeed in your role as a Customer Wellbeing Specialist you will: · Maintain effective relationships with internal and external customers and stakeholders, by being visible, engaged and present at all times.· Deliver an excellent customer service to all internal and external customers by being the first point of contact for all matters related to the Communities team utilising the outreach process.· Provide customers with excellent advice that is timely and accurate by maintaining effective partnerships and referral routes with a wide range of statutory and voluntary sector organisations.· Collaborate with colleagues across all other customer facing teams, in particular Allocations, Customer Service Centre, Estates, Income, Neighbourhoods and Repairs to ensure early referrals of customers facing vulnerable circumstances· Utilise your knowledge of welfare benefits, legislation, and regulatory standards to support the Team Leader in ensuring Advice Services are efficient, effective, and legally compliant. The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an enhanced DBS check and requires a full, clean driving licence. This is a mobile role and you will be working on our estates with our customers requiring regular travel to several locations, both in and outside of London.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: · Competitive salaries that are benchmarked regularly against current market rates · Up to 27 days paid annual leave up, to a maximum of 30 days · Two additional paid volunteering days each year · A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us · Flexible and agile working · Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Customer Wellbeing Specialist, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a Quality Assurance Lead to lead the delivery of a quality assurance function across all operational teams by using analysis and insight mechanisms by working closely with the senior management and Customer Insight teams.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have demonstrable and up to date knowledge in best practice customer service standards? Do you have demonstrable experience of devising and managing projects from inception to conclusion? Do you have excellent interpersonal and communication skills both written and oral?If so, this is the perfect role for you! We currently have a great opportunity for a Quality Assurance Lead to join us on a permanent basis.Do you have what it takes? To succeed in your role as a Quality Assurance Lead you will: Develop front-line staff within housing operations by identifying training needs, addressing compliance concerns and plugging knowledge gaps Seek and identify innovative new opportunities that are intelligence led by analysing customer feedback, census data and emerging new areas of operation Contribute to customer satisfaction targets by developing action plans for operational teams designing coaching materials and methods that meet recognised learning styles and specific roles. Develop and maintain evaluation scorecards and guidelines where necessary. Drive continuous improvement across the Customer Services teams by regularly attending team meetings, sharing learnings and creating innovative solutions. The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to a basic DBS check.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Quality Assurance Lead, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a Contact Centre Support Lead to support the contact centre managers in ensuring that colleagues are trained to provide excellent customer service and to facilitate the effective running of the contact centre.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have excellent written and verbal communication skills with the ability to communicate at all levels? Do you have excellent problem resolution skills and the ability to use your own initiative to tackle new and recurring issues? Do you have demonstrable experience of delivering training to colleagues?If so, this is the perfect role for you! We currently have a great opportunity for a Contact Centre Support Lead to join us on a permanent basis.Do you have what it takes? To succeed in your role as a Contact Centre Support Lead you will: Work with Contact Centre Team Managers to produce monthly reports around Knowledge Base usage – identifying gaps and offering solutions Establish and maintain relationships with key stakeholders and information owners to ensure that content is current and accessible Support new starters as well as existing colleagues by devising innovative ways to deliver training across all housing operation processes Provide accurate QA data on a monthly / quarterly / annual basis for the Contact Centre Operations Manager Attend and contribute to monthly capacity planning meetings to identify medium to long term opportunities and concerns for future performance.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Contact Centre Support Lead, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a Community Safety Specialist to deliver an efficient, proactive and customer focussed community safety service to Catalyst Housing customers through the effective management of reported cases to a professional standard and in compliance with policies.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Can you demonstrate the ability to carry out systematic investigations, including interviews, use surveillance tools and present cases in court? Can you demonstrate an understanding of relevant legislation for dealing with community safety issues and how the law can be applied in different scenarios? Do you have excellent communication and interpersonal skills to suit a variety of audiences?If so, this is the perfect role for you! We currently have a great opportunity for a Community Safety Specialist to join us on a permanent basis.Do you have what it takes? To succeed in your role as a Community Safety Specialist you will: Manage a full range of community safety casework, ensuring that Catalyst’s Community Safety Service is delivered within agreed timeframes and with a focus on ‘getting it right first time’. Collaborate with internal and external partners to ensure that necessary protocols are complied with, keeping accurate and current casework for your own area(s). Provide Customer Service teams with advice and support on individual community safety issues including tactics and appropriate tools, risk assessment, powers and resources to remedy cases and to prevent further occurrences with a focus on prevention, intervention and enforcement when necessary Develop and maintain expert knowledge of ASB prevention, intervention and enforcement, including case law, good practice, current legislation and national initiatives on antisocial behaviour Collaborate with key external partners by development effective relationships (including police and local authorities) to resolve local community safety issues and represent Catalyst at external stakeholder meetings including case conferences and panel meetings, liaising with customers as appropriate Be comfortable with lone working on a regular basisThe UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an enhanced DBS check and requires a full UK driving licence and use of own car on a daily basis.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Community Safety Specialist, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

We are looking for an Area Manager to manage and inspire a team of Neighbourhood Customer Specialists to deliver a high-performance customer focussed housing service to our customers.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have demonstrable experience of managing high profile and high-density housing estates? Are you financially astute with the ability to understand and effectively manage budgets? Do you have a strong track record of delivering excellent customer service, delivering tangible outcomes for a diverse range of customers?If so, this is the perfect role for you! We currently have a great opportunity for an Area Manager to join us on a permanent basis.Do you have what it takes? To succeed in your role as an Area Manager you will: Manage, support and motivate a team of Neighbourhood Customer Specialists, setting and maintaining a culture of high performance with a customer focused service, team working and pace setting when necessary. Provide housing operations (including estate management) expertise to the housing teams and the wider business, using your knowledge of legislation, regulatory standards, good practice to inform sound decision making. Use data and insights to really understand the customers in your area, using this information to tailor services to local need and quick resolution of issues. Monitor and manage team performance against targets, objectives and KPIs, setting improvement plans where needed and sharing successes and best practice across the organisation Collaborate with colleagues across Catalyst, including other managers to contribute to service design, implement improvement and ensure a seamless response to customer enquiries.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an Enhanced DBS check and will require a full driving licence and access to your own vehicle for daily use.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Area Manager, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for a Community Facilities Manager to lead the implementation of a strategy for Community Facilities ensuring our community centres are effectively managed in accordance with building safety and compliance procedures and are animated, inclusive places that meet the needs of our customers, communities and stakeholders.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have demonstrable experience of facilities management with a track record of implementing effective operating practices through robust project management? Do you have good knowledge of health and safety, asset compliance and building management? Do you have high levels of literacy and numeracy and an ability to write clear concise reports and collect/maintain both quantitative and qualitative data? If so, this is the perfect role for you! We currently have a great opportunity for a Community Facilities Manager to join us on a permanent basis.Do you have what it takes? To succeed in your role as a Community Facilities Manager you will: Lead the development and implementation of a strategy for Catalyst’s Community Facilities and ensure operational priorities are delivered according to an agreed programme and approved budget. Ensure a comprehensive and effective Health & Safety and Compliance regime is in place in line with policies and procedures. Work closely with colleagues in Asset, IT, Health & Safety and Workplace Management to identify priorities and assess the resource requirements, deliverables, reporting processes and timescales for successful delivery against target dates. Manage the delivery of all workstream priorities including post pandemic safe working procedures, digital accessibility, health and safety actions and planned investment. Identify opportunities for systems and service improvement and work with colleagues to overcome blockers to ensure effective service delivery.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to a Basic DBS check and will require a full, clean driving licence as there will be requirement to travel regularly to several locations, both in and outside of London.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Community Facilities Manager, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

We are looking for an External Affairs Manager to lead on the development and delivery of our corporate promotion, stakeholder engagement and media management.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 37,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have substantial experience working in a similar or comparable role? Do you have experience of writing for different channels and audiences, communicating with political and other stakeholders? Do you have experience of managing media enquiries and crisis communications? Do you have the ability to plan and project manage competing priorities?If so, this is the perfect role for you! We currently have a great opportunity for an External Affairs Manager to join us on an initial 12-month contract.Do you have what it takes? To succeed in your role as an External Affairs Manager you will: Have excellent written and verbal communication skills; you will be confident representing Catalyst at meetings and when managing key relationships Have significant experience of communicating with stakeholders and the media including on a range of issues including sensitive subjects such as building safety, regeneration, and construction Have a thorough understanding of local and national political structures and be able to advise colleagues on the organisation’s approach to these relationships Have excellent interpersonal and relationship-management skills, including the confidence to work with and advise colleagues at all levels across the business including our leadership and executive teams Be able to Identify the appropriate channels for reaching and influencing our target audiences.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is will be subject to an enhanced DBS check.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of an External Affairs Manager, please click on the ‘Apply Now’?button and submit your details along with a copy of your CV and a supporting statement.

As a Floating Support Worker, you will provide a tenancy focused floating support service for vulnerable people, primarily with mental health across Hertfordshire and/or Bedfordshire.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have a Mental Health qualification and previous experience supporting vulnerable people with mental Illness? Do you have previous experience supporting tenants with benefit applications, appeals and tribunals? Do you possess good IT skills and the ability to prioritise heavy workload? If so, this is the perfect role for you! We currently have a great opportunity for a Floating Support Worker to join us on a permanent basis. Do you have what it takes? To succeed in your role as a Floating Support Worker you will: Be responsible for providing an effective floating support service to a caseload of customers with complex needs Help and support reduce repeat admissions into Hospital and episodes of crisis Actively encourage and facilitate opportunities for meaningful customer involvement Ability and willingness to attend meetings & other events outside of normal hours when required Good time management and decision-making skillsThe UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an Enhanced DBS check and will require a full driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Floating Support Worker, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

We are looking for an experienced Electrician to complete electrical maintenance activities including installations, repairs, fault finding and testing within a domestic environment, within Connect Property Services.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have previous experience of installing, testing and repairs in a domestic environment? Do you hold the following qualifications: NICEIC 18TH edition or NAPIT equivalent? Are you a good communicator and committed to providing great customer service? If so, this is the perfect role for you! We currently have a great opportunity for an Electrician to join us on a permanent basis. Do you have what it takes? To succeed in your role as an Electrician, you will: Complete all electrical maintenance activities in line with company standards and specification and within the allocated time frame. Ensure all works carried out comply with current wiring regulations, health & safety, environmental and relevant legislations. Maintain appropriate levels of van stock and ensure orders are placed with suppliers and that they comply with group specifications. Maintain accurate job records and report any contraventions to your line manager. Take ownership of issues/problems and see them through to a satisfactory conclusion. Be respectful to customers, neighbours, homes and personal items. Be available for the Out of Hours (OOH) standby cover.This role is subject to a Basic DBS check and will require a full driving licence.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates 22 days paid annual leave and will accrue an additional day of annual leave based on length of service A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 5% by us Hundreds of exclusive discounts and freebies from the UK’s biggest brandsTo find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Electrician, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

As Programme & Planning Officer, you will be responsible for monitoring and controlling projects against allocation and budgetary targets to ensure good quality, good value programmes are delivered and improved upon effectively and efficiently.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have experience of building programming with an understanding of Asset Management process within social housing? Do you have a track record of successful budget management reconciliation? Can you demonstrate high level data, numeracy and IT skills? If so, this is the perfect role for you! We currently have a great opportunity for a Programme & Planning Officer to join us on a permanent basis. Do you have what it takes? To succeed in your role as a Programme & Planning Officer you will: Be responsible for monitoring and controlling projects against allocation and budgetary targets and take ownership for identifying, designing, developing, and maintaining Asset Management data and systems. Keep accurate records for budgetary, cash flow and audit purposes to ensure fiscal controls are maintained. Prepare reports on project performance and ensure that Project Managers are aware of progress against targets. Work proactively with key internal customers to ascertain their service needs and coordinate programmes to ensure deliver of those. Administer and develop the organisation’s Asset Management data for Stock Condition, Asbestos, Energy Management, and other requisite datasets.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Programme & Planning Officer, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

As a Project Worker you will play an active role in delivering our support service to vulnerable adults with mental health and some learning difficulties in Luton.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have experience of working in a community-based support role and knowledge of best practice for the provision of support for vulnerable people? Do you have good IT skills and the ability to manage a complex caseload? Are you a strong communicator with excellent people skills? If so, this is the perfect role for you! We currently have a great opportunity for a Project Worker to join us on a 12-month Fixed Term, full-time basis.Do you have what it takes? To succeed in your role as a Project Worker you will: Provide an effective support service, working closely with all relevant internal and external professionals. Actively encourage and facilitate opportunities for meaningful customer involvement. Visit customers and provide housing related support. Provide outreach support when required. Maintain accurate records and complete all relevant administrative tasks, deputising for the Scheme Manager as required. Bring a discreet and sensitive approach with strong professional boundaries and be able to confidently deal with tense and difficult situations. Have good problem solving and prioritisation skills. Be flexible with working hours.The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an Enhanced DBS check and requires a full clean driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Project Worker, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

As a Bank Project Worker, you will assist in the day to day running of a supported housing project for young people aged 16 to 25.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have previous experience of working in a similar role or the passion and desire to work with vulnerable and complex people? Do you have good IT skills and the ability to manage complex cases? Are you a strong communicator with excellent people skills? If so, this is the perfect role for you! We currently have a great opportunity for a Bank Project Worker to join us on a casual bank basis.Do you have what it takes? To succeed in your role as a Bank Project Worker you will: Manage the missing procedure for all residents as required. Respond appropriately in an emergency situation and contact the on-call manager if required. Adhere to the projects safeguarding and protection from abuse procedure. Help to keep the project clean and tidy at all times as well as clean empty rooms when necessary. Bring a discreet and sensitive approach with strong professional boundaries and be able to confidently deal with tense and difficult situations. Commit to working overnight and unsociable hours. Have an understanding of safeguarding and knowledge of the benefit system (not essential) This is a Relief position, which means you will not have fixed hours or shifts; you will be required to support during busy periods, holidays and to cover absence therefore you must have the ability to be flexible and be willing to work unsocial hours. The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role is subject to an enhanced DBS check and will require a full driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Bank Project Worker, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.

We are looking for an experienced professional with a background in either property sales or customer service, ideally within new homes and a working knowledge of Help to Buy or Shared Ownership schemes.About us We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. Our purpose Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities. What we’re looking for: Do you have the ability to work on your own initiative? Clear concise communication skills? Willing to work as part of a strong, diverse and dynamic sales team? Do you have demonstrable previous experience in either house sales or customer services? Do you have a demonstrable history of achieving and exceeding targets and KPIs? Do you have a mature approach and the ability to remain calm under pressure? If so, this is the perfect role for you! We currently have a great opportunity for a Sales Executive to join our dynamic, driven and growing sales team.Do you have what it takes? To succeed in your role as a Sales Executive you will: Be responsible for delivering reservation, exchanges and completed sales in line with sales targets. Delivering an exemplary customer journey. Managing and maintaining your sales environment to a 5 star standard, including signage, show homes & marketing suites. Ability to meet, greet and showcase our quality homes to customers. Maintain enquiries and manage a database of ready and willing purchasers. Be precise in your reporting and able to meet deadlines inc KPI’sThe UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! This role will require a full driving licence and access to a vehicle.Additional Documents View the full Role Profile View the Catalyst Privacy Statement The benefits We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below: Competitive salaries that are benchmarked regularly against current market rates Up to 27 days paid annual leave up, to a maximum of 30 days Two additional paid volunteering days each year A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us Flexible and agile working Learning and development programme where we invest in your personal development and training as soon as you start work with us To find out more, take a look at our benefits page - https://careers.chg.org.uk/catalyst-benefits/ Ready to apply? To be considered for the role of Sales Executive, please click on the ‘Apply Now’ button and submit your details along with a copy of your CV and a supporting statement.