Current Vacancies

As a Project Worker you will play an active role in delivering our support service to young people. You’ll primarily be working with young people aged 16 to 25 in Hertford preparing to live independently once they leave the project. A growing business with a strong social purpose Our purpose at Catalyst is ‘homes people love’. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can’t afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We’re one of the UK’s leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck. We’re a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it’s our people who will drive our purpose. If you’d like to be part of what we do, please get in touch. The role You’ll work closely with your Senior Project Worker and a range of external agencies in engaging young people in their support programme and achieving their goals. In addition to this, you’ll be planning and delivering fun and meaningful activities for young people living at the project, whilst adhering to safeguarding and health and safety procedures. You’ll need to help keep the project clean and tidy, and closely monitor rent accounts and follow the projects arrears procedure. Key requirements You may have some experience of working in a similar role, however if you have a passion or desire to work with vulnerable and complex young people then we’d still love to hear from you. You’ll need good IT skills and the ability to manage a complex caseload. People skills are an absolute must for this position, so you need to be a strong communicator. Due to the nature of the role, a discreet and sensitive approach with strong professional boundaries is also required. You’ll need to be able to commit to working overnight and on weekends on a rota basis, and so will need to be able to confidently deal with tense and difficult situations. An understanding of safeguarding and knowledge of the benefit system would be useful, but not essential. The role requires an enhanced DBS check. Additional DocumentsView our full role profileView our Catalyst Privacy StatementHow to apply Click the Apply Now button and submit your details along with a copy of your CV and a supporting statement.

As Scheme Manager, you will offer help, support, advice and signposting to residents within an Independent Living Service along with assessing the wellbeing of each customer.A growing business with a strong social purposeOur purpose at Catalyst is ‘homes people love’. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can’t afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We’re one of the UK’s leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity.We’re also a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it’s our people who will drive our purpose. If you’d like to be part of what we do, please get in touch.The roleYou will interview prospective residents and support new residents so that they become confident in their surroundings and facilitate social events. You will promote general individual health, safety and security within the scheme, overseeing contractors on site ensuring quality of work is maintained and carry out regular Health and Safety checks according to procedural requirements. You will advise and signpost residents on the availability of statutory and voluntary organisations offering specific assistance to older people and participate in care planning, case conferences and hospital discharge meetings as required. You will be the point of call for onsite emergencies and “buddy” for neighbouring schemes when required. You will maintain records of scheme expenditure and income and be responsible for checking repairs and process any purchase orders and all administration relating to your scheme(s).Please note, this is a part-time (20 hours per week), residential role which includes a 2-bedroom flat. Rent is to be paid weekly at £33.52 and is automatically deducted from your monthly pay.Key requirementsWith previous experience of working with older people, you will be able to demonstrate a clear understanding of both internal and external customer needs and requirements. You will have excellent interpersonal and customer service skills and have the ability not to take criticism personally. You will be self-motivated, organised and proactive and offer a flexible approach to your work. You will value the importance of building positive customer relationships to ensure effective service delivery and be discrete, especially in matters of a confidential nature. You will be able to remain calm in difficult situations. Good communication skills are essential along with good IT and administration skills.Please note, this role requires an enhanced DBS and a full drivers licence, with access to a vehicle for business use.Additional DocumentsView our full Role ProfileView the Catalyst Privacy StatementHow to applyClick the Apply Now button and submit your details along with a copy of your CV and a supporting statement.

As a Treasury Officer, you will be reporting to the Group Treasury Manager. You will provide support on a wide variety of Treasury related activities in a growing and high performing Treasury team.A growing business with a strong social purposeOur purpose at Catalyst is ‘homes people love’. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can’t afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We’re one of the UK’s leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity.We’re also a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it’s our people who will drive our purpose. If you’d like to be part of what we do, please get in touch.The Role: Along with the day to day running of the Treasury functions, you will mainly focus on cash management and loan servicing and produce accurate short-term cash forecasts. Additionally, you will provide support with the Know Your Customer (KYC) process and handle the liquidity management responsibilities. You will also have regular dealings with banks and lenders, in particular with the management of surplus funds and the loan book.About You:You will have experience in cash management and short term forecasting or experience in other roles requiring numeracy and have Housing Association experience. Having experience of treasury and banking operations in a corporate environment will be beneficial. You will be able to communicate effectively, demonstrating good interpersonal skills and being able to show initiative, approachability and accountability. You will need to have working knowledge of Microsoft Excel (creating new spreadsheets and writing formulae, such as VLOOKUP) and having Sun/Q &A experience is desirable. You will be comfortable adhering to strict deadlines and must be well organised, proactive and have good time-management skill. You will be able to demonstrate attention to detail and accuracy. Ideally, you will have a relevant professional qualification, or studying towards one.Additional DocumentsView our full Role ProfileView the Catalyst Privacy StatementHow to applyClick on the Apply Now button and submit your details along with a copy of your CV and a supporting statement.

As a Relief Project Worker you will play an active role in delivering our support service to young people.A growing business with a strong social purpose Our purpose at Catalyst is ‘homes people love’. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can’t afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We’re one of the UK’s leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We’re also a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it’s our people who will drive our purpose. If you’d like to be part of what we do, please get in touch. The roleYou’ll primarily be working with young people aged 16 to 25 across Hertfordshire, preparing them to live independently once they leave the project. You’ll work closely with other Project Workers and a range of external agencies in engaging young people in their support programme and achieving their goals. In addition to this, you’ll be planning and delivering fun and meaningful activities for young people living at the project, whilst adhering to safeguarding and health and safety procedures. You’ll need to help keep the project clean and tidy, and closely monitor rent accounts and follow the projects arrears procedure.Key requirementsYou may have some experience of working in a similar role, however if you have a passion or desire to work with vulnerable and complex young people then we’d still love to hear from you. You’ll need good IT skills and the ability to manage a complex caseload. People skills are an absolute must for this position, so you need to be a strong communicator. Due to the nature of the role, a discreet and sensitive approach with strong professional boundaries is also required. You’ll need to be able to commit to working overnight and unsociable hours on a rota basis, and so will need to be able to confidently deal with tense and difficult situations. An understanding of safeguarding and knowledge of the benefit system would be useful, but not essential. Please note this role will be subject to an enhanced DBS check.This is a Relief position, which means you will not have fixed hours or shifts; you will be required to support during busy periods, holidays and to cover absence therefore you must have the ability to be flexible and be willing to work unsocial hours. Additional DocumentsView the full Role ProfileView the Catalyst Privacy StatementHow to applyClick on the Apply Now button and submit your details along with a copy of your CV and a supporting statement.

As a Support Worker you will play an active role in delivering our support service to young people.Working Pattern: 18.5 DAY / 13.5 NIGHTWe're looking forA customer-focused individual with energy, experience and a strong sense of purpose to join us as a Support Worker.Catalyst is all about homes people love. That means everything from developing and maintaining great properties, to delivering excellent service to our customers, every day. We provide housing for those who can’t afford a home without our help, and offer a wide range of homes for rent, shared ownership or purchase. In doing so, we build more than homes – we build communities. We’re one of the UK’s leading housing associations, and a member of the G15 group. We're at a particularly exciting point in our story, having recently merged with another large housing association, Aldwyck. The merger makes us stronger and more able to deliver our social purpose - in every part of our organisation. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity.We’re also a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it’s our people who will drive our purpose. If you’d like to be part of what we do, please get in touch.The roleYou’ll primarily be working with young people aged 16 to 18 in St Albans, preparing to live independently once they leave the project.You’ll work closely with your Senior Project Worker and a range of external agencies in engaging young people in their support programme and achieving their goals. In addition to this, you’ll be planning and delivering fun and meaningful activities for young people living at the project, whilst adhering to safeguarding and health and safety procedures. You’ll need to help keep the project clean and tidy, and closely monitor rent accounts and follow the projects arrears procedure.Key requirementsYou may have some experience of working in a similar role, however if you have a passion or desire to work with vulnerable and complex young people then we’d still love to hear from you. You’ll need good IT skills and the ability to manage a complex caseload. People skills are an absolute must for this position, so you need to be a strong communicator. Due to the nature of the role, a discreet and sensitive approach with strong professional boundaries is also required. You’ll need to be able to commit to working overnight and unsociable hours on a rota basis, and so will need to be able to confidently deal with tense and difficult situations. An understanding of safeguarding and knowledge of the benefit system would be useful, but not essential. Please note this role requires a full driving licence and use of a vehicle and will be subject to an enhanced DBS check.Additional DocumentsView our full Role ProfileView the Catalyst Privacy StatementHow to applyClick on the Apply Now button and submit your details along with a copy of your CV and a supporting statement.

As a Customer Contact Advisor, you will deliver exceptional customer service to Catalyst’s internal and external customers through a range of channels.This is a 6-month Fixed Term Contract and full-time opportunity. A growing business with a strong social purposeOur purpose at Catalyst is ‘homes people love’. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can’t afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We’re one of the UK’s leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck.We’re also a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our peopleThe RoleYou will provide a range of 1-2-1 Customer service through multiple digital channels for customers of all tenures. This will include developing your knowledge of the housing sector to provide expertise across the entire range of core services including maintenance, allocations, service charges, environmental service and income and tenancy related matters. As part of the role you will work closely with the Neighbourhood Experience team in providing an excellent housing and estate management service. In line with this, you will ensure accurate information and advice is given to customers and take every opportunity to build customer confidence with the range of digital channels. You will work with stakeholders across the business to strive for first contact resolution to queries. Additionally, you will work closely with the Digital Knowledge Co-ordinator to continually improve both the internal & external Knowledgebase.About YouYou’ll deliver values-driven service to your internal and external customers, by seeking to understand fully your customers’ needs, identifying and working to remove pain points, and always doing what you say you will. You will ideally have demonstrable customer service experience and have an exemplary telephone manner, accurate note taking and the ability to tune into the customers’ needs. This is a fast paced and target driven environment and it is essential that the post holder can show highly developed questioning and listening skills and an ability to communicate with both empathy and clarity and across digital platforms. You will be customer focused and communicate to stakeholders both internally and externally effectively. You should be a passionate and enthusiastic team player with a positive and flexible approach. Additional DocumentsView our full Role ProfileView our Catalyst Privacy Statement How to applyClick on the Apply Now button and submit your details along with a copy of your CV and a supporting statement.

You will provide a wide-ranging support and crisis intervention services to our clients living in both sheltered schemes and Catalyst general needs housing to ensure the on-going sustainability of the individual’s tenancy.A growing business with a strong social purposeOur purpose at Catalyst is ‘homes people love’. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can’t afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We’re one of the UK’s leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity.We’re also a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it’s our people who will drive our purpose. If you’d like to be part of what we do, please get in touch.The Role: You will be required to take responsibility for the day-to-day running of the scheme ensuring the upkeep and maintenance of the buildings. You will also be required to keep up to date with policies and procedures as well as monitor and report any breaches of tenancy agreements. Additionally, you will facilitate social events and be proactive in tenant and community engagement by encouraging wider community involvement in the scheme through effective relationships with relevant stakeholders including internal and external customers. About You:You will have experience in a relevant field of work with a broad understanding of sheltered and extra care housing. You will have broad understanding of housing and other relevant legislation and regulatory framework within housing. Excellent communication skills are required for this challenging role and you must be fully committed to promoting independent living and the provision of a high-quality service to all service users and staff. You will also be able to use IT as a management tool to develop and implement appropriate management information systems. You will be self-aware show respect and empathy towards customer needs and requirements and can manage customer expectations whilst ensuring that each interaction is a positive experience for the customer. You will also be able to work independently in isolation and to act on own initiative.Additional DocumentsView our full Role ProfileView Catalyst Privacy Statement How to applyClick on the Apply Now button and submit your details along with a copy of your CV and a supporting statement.

As Customer Care Coordinator, you will provide a dedicated and professional service for all new build property customers, ensuring that their journey in to their new home is a positive and enjoyable experience.A growing business with a strong social purposeOur purpose at Catalyst is ‘homes people love’. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can’t afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We’re one of the UK’s leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity.We’re also a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it’s our people who will drive our purpose. If you’d like to be part of what we do, please get in touch.The roleYou’ll deliver values-driven service to your internal and external customers, by seeking to understand fully your customers’ needs, identifying and working to remove pain points, and always doing what you say you will. You will manage Customer expectations and be responsible for keeping them updated on the progress of their repair/defect on a regular basis using a variety of communication tools. You will liaise directly with both Customers and Contractors to ensure that defects are assessed, logged and resolved first time in line with contractual terms and ensure that there is a strong chain of communication between the Development Manager, Customer Care and the Customer. You will keep up to date records of all communications with Customers and Contractors and be responsible for raising orders and processing invoices whilst having a strong awareness of value for money and the financial impact of decisions on scheme viability. You will provide our Contractors with weekly defects monitoring tools and attend weekly conference calls in order to maintain accurate development spreadsheets with all outstanding defects and you will carry out home demonstrations for all new build customers as part of their Customer journey.Key requirementsYou’ll have a proven track record in providing excellent customer service, ideally in a Customer Care/After Care environment and experience of working in the Property and/or House building sectors would be a huge advantage. You will bring a positive approach to your work and be able to work under pressure, all while taking ownership of your tasks and seeing them through to completion. You will be self-motivated and able to work unsupervised, demonstrating a positive and enthusiastic attitude to Customers and Colleagues always. You will be an excellent communicator, both written and verbally and you’ll have a good level of IT competency and MS Office knowledge. You’ll have a full, clean driving licence and be able to drive to various locations across the operational area to provide home demonstrations / attend meetings as required.Additional DocumentsView our full Role ProfileView our Catalyst Privacy StatementHow to applyClick the Apply Now button and submit your details along with a copy of your CV and a supporting statement.

Reporting to the Senior Finance Business Partner, you will use your skills and emotional intelligence to provide the highest standard of management information, reporting and support to budget holders and stakeholders at all levels of the business.A growing business with a strong social purposeOur purpose at Catalyst is ‘homes people love’. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can’t afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We’re one of the UK’s leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity.We’re also a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it’s our people who will drive our purpose. If you’d like to be part of what we do, please get in touch.The roleYou’ll be a stickler for making sure information is fit for purpose and easy to access and understand, and you will produce high quality monthly management accounts reports for budget holders and directors that helps them do their jobs effectively, drives ever-improving financial management and enables them to take appropriate action.As a business partner you will be more than just a number cruncher - you will make it your mission to understand and influence financial performance, drive improvement, and provide a “Wow” service with great relationships that reflects our vision of being a first-class finance team. You will attend senior management meetings to enhance engagement and support for key stakeholders, influencing successful strategic and operational decisions and you will lead the annual budget setting process, using your skills and experience to bring it to life for your budget holders; knowing when to encourage, when to instruct, and when to push back. You will line manage and work closely with an Assistant Management Accountant to ensure management accounts and reports provides high quality, accurate, timely and clear information. You will be a central source of expertise and operational advice, and you will ensure that you have appropriate knowledge to understand the bigger picture and how the areas for which you are responsible impact on and are impacted by other teams. You will know when to make judgements and when to escalate issues. Because you are committed to our social values, you will live and breathe our culture, service style and behaviours.Key requirementsYou will be a qualified accountant with experience in positions that reflect the technical requirements and the interpersonal skills required for this role. You will have experience in management accounting / business reporting role(s), where you have taken the lead on management accounts production, reporting, budget setting and forecasting. You will be totally committed to delivering excellent customer experience – being easy, reliable and empathetic in the way you deal with customers, and colleagues. You will be a confident communicator at all levels, communicating with gravitas and diplomacy and have a history of working collaboratively with operational colleagues knowing when to support, and when to push back and challenge. You’ll be using Excel comprehensively for reporting and analysis, so your Excel skills must be top notch and experience of Sun, Q &A and Vision Excel would be a bonus. As a confident Catalyst Finance Business Partner, you will be a role model, knowing what it takes to work collaboratively with colleagues, ensuring they have the right information to help us deliver our financial targets. You will be passionate about getting it right and producing excellent reports that focus on the important things. Previous experience of managing and mentoring people is key, and you will bring a proactive, informed and customer focused approach to your role.Additional DocumentsView our full Role ProfileView the Catalyst Privacy StatementHow to applyClick the Apply Now button and submit your details along with a copy of your CV and a supporting statement.

As a Business Intelligence Analyst, you will bring your specialist skills, knowledge and experience to provide data analysis and reporting on the Group’s business applications.A growing business with a strong social purposeOur purpose at Catalyst is ‘homes people love’. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can’t afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We’re one of the UK’s leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity.We’re also a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it’s our people who will drive our purpose. If you’d like to be part of what we do, please get in touch.The Role: .You will help the organisation better understand and use their data to constantly improve the services they provide. This will include developing BI Solutions using the Microsoft BI Stack - primarily Power BI - considering both back-end organisation of data and front-end experience for end-users. In line with this you will also be responsible for the gathering of report requirements from internal users and monitoring user access and security, ensuring new and current solutions are fit for purpose. You will keep technical documentation up to date and work closely with colleagues to provide a support and delivery service to end users and managers to resolve any issues within IT. Additionally, you will be managing BI development changes through source code control, in line with Change Control Policy.About You:You will have excellent knowledge of Power BI capabilities and have experience in developing creative and insightful Power BI visualizations. You will have very good understanding of SQL and general database systems. You will have knowledge of Data Warehousing concepts and ideally have knowledge of applications and data within the Housing sector. You’ll enjoy working as part of a team and have excellent interpersonal skills. You will work collaboratively and have a strong attention to detail. You will be able to work in a logical, systematic and methodical manner and be able to priorities and execute tasks in a high-pressure environment.Additional DocumentsView our full Role ProfileView our Catalyst Privacy StatementHow to applyClick on the Apply Now button and submit your details along with a copy of your CV and a supporting statement.

As a Project Worker you will play an active role in delivering our support service to young people.Weekly Hours: 18 day hours & 18 night hoursA growing business with a strong social purposeOur purpose at Catalyst is ‘homes people love’. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can’t afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We’re one of the UK’s leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity.We’re also a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it’s our people who will drive our purpose. If you’d like to be part of what we do, please get in touch.The roleYou’ll primarily be working with young people aged 16 to 25 in Hertfordshire, preparing to live independently once they leave the project.You’ll work closely with your Senior Project Worker and a range of external agencies in engaging young people in their support programme and achieving their goals. In addition to this, you’ll be planning and delivering fun and meaningful activities for young people living at the project, whilst adhering to safeguarding and health and safety procedures. You’ll need to help keep the project clean and tidy, and closely monitor rent accounts and follow the projects arrears procedure.Key requirementsYou may have some experience of working in a similar role, however if you have a passion or desire to work with vulnerable and complex young people then we’d still love to hear from you. You’ll need good IT skills and the ability to manage a complex caseload. People skills are an absolute must for this position, so you need to be a strong communicator. Due to the nature of the role, a discreet and sensitive approach with strong professional boundaries is also required. You’ll need to be able to commit to working overnight and unsociable hours on a rota basis, and so will need to be able to confidently deal with tense and difficult situations. An understanding of safeguarding and knowledge of the benefit system would be useful, but not essential. Please note this role will be subject to an enhanced DBS check.Additional DocumentsView our full Role ProfileView the Catalyst Privacy StatementHow to applyClick the Apply Now button and submit your details along with a copy of your CV and a supporting statement.

As a Floating Support Worker, you will play an active role in delivering our support service to vulnerable people.A growing business with a strong social purpose Our purpose at Catalyst is ‘homes people love’. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can’t afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We’re one of the UK’s leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck. We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We’re also a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it’s our people who will drive our purpose. If you’d like to be part of what we do, please get in touch. The role You’ll primarily be working with vulnerable adults with learning difficulties, physical and mental health disabilities across the Hertfordshire area, to support them with maintaining their tenancy. You’ll need to work closely with your Senior Floating Support Worker and local care providers to make sure the service delivered is seamless and consistent. In doing so, you will maintain accurate records on your customers, and you will complete all administrative tasks required.Key requirements You may have some experience of working in a similar role, however if you have a passion or interest for working with vulnerable people then we’d still love to hear from you. You’ll need good IT skills and the ability to manage a complex caseload. People skills are an absolute must for this position, so you need to be a strong communicator both in writing and in person. Due to the nature of the role, a discreet and sensitive approach with strong professional boundaries is also required. You’ll be working remotely on a daily basis, so you need to be comfortable visiting properties, working without supervision and occasionally out of normal hours (as required).Additional DocumentsView our full Role ProfileView the Catalyst Privacy StatementHow to applyClick on the Apply Now button and submit your details along with a copy of your CV and a supporting statement.