Outreach Worker

up to £19,653
Closing date

As a Floating Support Worker, you will play an active role in delivering our support service to vulnerable people.

A growing business with a strong social purpose

Our purpose at Catalyst is ‘homes people love’. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can’t afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We’re one of the UK’s leading housing associations with 34,000 homes and 1,200 employees. We’re a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck.

We’re a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it’s our people who will drive our purpose. If you’d like to be part of what we do, please get in touch.

The role

You’ll primarily be working with vulnerable adults with learning difficulties, physical and mental health disabilities across the Hertfordshire area, to support them with maintaining their tenancy. You’ll need to work closely with your Senior Floating Support Worker and local care providers to make sure the service delivered is seamless and consistent. In doing so, you will maintain accurate records on your customers, and you will complete all administrative tasks required.

Key requirements

You may have some experience of working in a similar role, however if you have a passion or interest for working with vulnerable people then we’d still love to hear from you. You’ll need good IT skills and the ability to manage a complex caseload. People skills are an absolute must for this position, so you need to be a strong communicator both in writing and in person. Due to the nature of the role, a discreet and sensitive approach with strong professional boundaries is also required. You’ll be working remotely on a daily basis, so you need to be comfortable visiting properties, working without supervision and occasionally out of normal hours (as required).

The role requires a driving licence and is subject to an enhanced DBS check.

Additional Documents

View the full Role Profile

View the Catalyst Privacy Statement

How to apply

Click the Apply Now button and submit your details along with a copy of your CV and a supporting statement.

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Our employees are personable, proactive and professional. They are our greatest asset, we all have in common a commitment to our social purpose, and a passion for what we do.

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